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CONTACT US

We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to chat with someone about shoes? Well, you’ve come to the right place. At xshoezonexhenp Sp. z o.o., we’re not just another faceless online store—we’re a team of shoe enthusiasts who genuinely care about your experience. Seriously, our founder still replies to emails personally (though he might take a day or two during peak seasons!).

Get in Touch

Whether you’ve got a question about sizing, need help with an order, or just want to geek out about the latest sneaker drops, we’re all ears. Here’s how you can reach us:

  • Address: ul. Marszałkowska 84, 00-517 Warszawa, Poland
  • Phone: +48 22 647 29 35 (Mon–Fri, 9am–6pm CET)
  • Email: [email protected] (We usually reply within 24 hours—weekends might take a bit longer!)

Your Voice Matters

Let’s be real—customer service can be hit or miss these days. But here’s the thing: we actually read every message (no bots, we promise). Last month, a customer suggested we stock wider widths, and guess what? We now carry 20 new styles because of that email. So don’t hesitate—your feedback shapes what we do.

Pro tip: Need instant help? Try our Live Chat during business hours. It’s like texting a shoe-obsessed friend who happens to know everything about our products.

P.S. If you’re writing about an order, include your order number—it’ll help us help you faster. And if you’re sharing a shoe story? Well, those are our favorites.

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